@kyleterry Does that work?

One hour, several modem reboots and "refresh signals", and two tech support technicians later, still no internet. PUNCH. PUNCH. PUNCH.

.@TWCableHelp I'm not at all happy with the shitty customer service/tech support I got today. I'm gonna be a w/o internet for a week. Help?!

After 1 hour on the phone tech support @att dropped my call. I wanna punch someone's neck right now. HULK SMASH!

When I asked to speak to phone tech's supervisor, he put me into hold limbo. No music. No message. Just 5 minutes of silence./cc @TWCable_LA